General FAQs
 

Q.

Can I get help with my option selections?

A.

Yes, Click here to have on of our representatives contact you or call our office at 1-800-457-7252.
 
Q.
What are you Office Hours?
 
A.
Click here to view our Office Hours
 
 
 
Q.
How do I get to your design studio? Driving Directions
 
A.
Click here to view our Office Location and Direction
 
 
 
Q.
I want protect another location do I get a discount?
 
A.
Yes, KPS does offer discounts to customers who want to protect more than one location.  Call today to ask about our current customer 2 or more accounts discount at 1-800-457-7252 or click here to request additional information about this customer benefit.
     
 
Q.
Do you accept Credit Cards?
 
A.
Yes. We accept Visa, MasterCard, Discover and American Express. You can use a credit card to pay for equipment or options purchased directly through KPS. If you are purchasing a new home through a builder, you should check with the builder for applicable payment arrangements. Click here for the pay by credit card form.
     
 
Q.
Where can I get a manual for my system?
 
A.
Click here for the type of system you need a manual for, then click on your model for a PDF version of your manual.